Terms of Service

These Terms of Service (“Terms”) govern your use of the Built From The Heart LLC (“Built From The Heart,” “we,” “us,” or “our”) website and any consultation request you submit through it. By using this website, you agree to these Terms. If you do not agree, please do not use the site.

These Terms cover the website itself. They do not replace a separate written estimate, contract, or work order that governs the actual renovation or maintenance services we perform — where the two conflict for a specific project, the signed project agreement controls.

1. Use of this website

You may use this website to learn about our services and to request a consultation. You agree to:

• Provide accurate, current information when submitting the contact or consultation form.
• Use the website only for lawful purposes.
• Not attempt to interfere with the website's normal operation, security, or availability, including by introducing malware, scraping content at scale, or attempting unauthorized access.
• Not misrepresent your identity or affiliation when contacting us.

2. Consultation requests and estimates

Submitting the contact form is a request for us to reach out — it is not a booking, a binding contract, or a guarantee of pricing, availability, or scheduling. Estimates referenced on this site (including timelines) are approximate and subject to confirmation after an on-site walkthrough. Actual scope, pricing, and schedule for any project will be set out in a separate written estimate or contract signed by both parties before work begins.

3. SMS/text messaging program

If you opt in to receive SMS/text messages from us through our website or otherwise, that program is governed by our separate SMS Messaging Terms & Conditions, together with the SMS-specific provisions of our Privacy Policy. Opting in to SMS messaging is never a condition of purchasing goods or services from us, and you may unsubscribe at any time by replying STOP.

4. Payment terms

Payment terms, deposits, and invoicing schedules are set out in the written estimate or contract for each individual project, not on this website. Nothing on this site should be relied on as a quoted price for a specific job.

5. No warranty on website content

We try to keep the information on this website accurate and current, including service descriptions, project photos, and customer testimonials, but we make no warranty that the site is complete, error-free, or continuously available. Photos of past work are representative examples and do not guarantee identical results for future projects, which vary by property, materials, and site conditions.

Any warranty on completed renovation or maintenance work itself is governed exclusively by the written contract for that project, not by this website.

6. Disclaimer of warranties

This website and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

7. Limitation of liability

To the fullest extent permitted by law, Built From The Heart LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or reliance on its content. This limitation does not apply to liability arising from a separately signed service contract, which is governed by its own terms, or to liability that cannot be limited under applicable law.

8. Intellectual property

The text, graphics, logo, and photographs on this website are owned by Built From The Heart LLC or used with permission, and are protected by applicable copyright and trademark law. You may view and share pages of this site for personal, non-commercial reference, but you may not reproduce, republish, or use our content, branding, or project photos for commercial purposes without our written permission.

9. Third-party links and services

This site may link to third-party services, such as social media platforms, or load third-party resources, such as web fonts. We do not control and are not responsible for the content, policies, or practices of third-party sites.

10. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Any dispute arising from these Terms or your use of this website will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

11. Changes to these terms

We may revise these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the website after a revision takes effect constitutes acceptance of the updated Terms.

12. Contact us

Questions about these Terms can be sent to:

Built From The Heart LLC
5401 W Kennedy Blvd, Suite 100
Tampa, FL 33609
Phone: (813) 937-9355
Email: Admin@builtfromtheheart.net